PRIVACY POLICY
Last Updated: January 1, 2020.

This Privacy Policy applies to your access and use of the Blaze Pizza websites, mobile applications, and other online programs (“Online Services”). By accessing or using any of the Online Services, you agree that you have read and agree to be bound by this Privacy Policy. If you don’t agree, please do not use any of the Online Services.

When you use any of the Online Services, we may collect information about you and we may share some or all of that information with third parties in certain circumstances. We will always do this in accordance with the law and this Privacy Policy, which will give you more details and information about such collection, use and sharing.

Our business is located in the United States and in Canada. By using any of the Online Services, you understand and agree that any information you submit or that is gathered about you will be transmitted to and stored in the United States. You further consent to the use and disclosure of that information in accordance with applicable U.S. Federal and State laws, Canadian Federal and Provincial laws, and with this Privacy Policy.

If you are a Canadian resident and customer, you understand that your information may be subject to access requests from U.S. government agencies and may be disclosed in accordance with U.S. and Canadian laws. Please review the specific sections of this Privacy Policy for additional information on how your information is collected, used, and disclosed to provide you with the Online Services.

This Privacy Policy may be updated and changed from time to time. Please check periodically for changes. See additional details in the Changes/Updates section below.

LIST OF TOPICS:

  • Information We Collect
  • How We Use Information
  • Use or Sharing of Personal Information
  • Use or Sharing of Non-Personal Information
  • Cookies, Web Beacons and Online Advertising
  • Social Networking and Third-Party Sites
  • California Residents
  • Children
  • Security
  • Retention of Information
  • Managing Your Account Information and Communication Preferences
  • Changes/Updates

 

INFORMATION WE COLLECT

Blaze Pizza will treat any information that can, directly or indirectly, be used to identify you as an individual as “Personal Information.” Please refer to the specific section below on how we use and disclose this information and your options in this regard.

Personal Information. The types of information we collect that identify you or relate to you as an individual (“Personal Information”) may include things such as the following:

  1. Name, date of birthmailing address, telephone number, e-mail address, username and password (for account administration), when you supply this information voluntarily
  2. Device ID, including IP address, which are automatically collected and, while they don’t identify you as an individual, they do identify a particular computer or mobile device 
  3. Geolocation (if you consent to this function)
  4. Financial account information and other payment information (that you submit to us for order processing)
  5. Additional Personal Information you may submit as necessary for the administration of particular promotional events, such as sweepstakes or contests

 

Non-Personal Information. Other types of data will also be collected periodically when you use the Online Services, such as:

  1. Type of browser and operating system, mobile application usage data, and aggregated information such as “click stream” information which means entry and exit points (including referring URLs or domains), traffic statistics, page views, and impressions, all of which are collected automatically
  2. Demographic information you choose to submit and which we may combine on an anonymous basis with similar information from other users
  3. Information collected through cookies, web beacons, pixel tags and other technologies described in more detail later in the Cookies and Web Beacons section of this Privacy Policy
  4. Device Information – Device type, OS, and identifier


HOW WE USE INFORMATION

We may use Personal Information about you for purposes described in this Privacy Policy or as otherwise disclosed to you through the Online Services. This includes the following:

  1. Process and manage your account and your purchase and use of our products and services
  2. Respond to your inquiries or requests, and to post your comments or statements on message boards or in our online forums
  3. Create and deliver personalized promotions based on your purchases and other interactions with us
  4. Send you communications about offerings from Blaze Pizza and our affiliated companies.
  5. Improve our online services, including to perform data analysis, audits, fraud monitoring and prevention, identify usage trends, determine the effectiveness of our promotional campaigns, and to operate and expand our business activities

 

USE OR SHARING OF PERSONAL INFORMATION

Except as set forth below, we will not knowingly disclose your Personal Information to anyone outside of Blaze Pizza or our affiliated companies (collectively “Blaze Pizza”):

  • To Perform Services For You
    We may disclose your Personal Information to third-party service providers to provide us with services such as payment processing, website hosting, professional services, including information technology services and related infrastructure, customer service, e-mail delivery, auditing and other similar services necessary to the Online Services and services you request.
  • Corporate Transactions or Events
    We may disclose your information to a third party in connection with a corporate reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock, including in connection with any bankruptcy or similar proceedings.
  • Compliance with Law
    We may use or disclose your Personal Information as we deem necessary or appropriate: (1) under applicable law, including laws outside your country of residence; (2) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (3) to comply with subpoenas and other legal processes; (4) to pursue available remedies or limit damages we may sustain; (5) to protect our operations or those of any of our affiliated companies; (6) to protect the rights, privacy, safety or property of Blaze Pizza or others; and (7) to enforce our terms and conditions.


USE OR SHARING OF NON-PERSONAL INFORMATION

Non-personal information may be used for any purpose not prohibited by law. For example, we may collect, compile, store, publish, promote, report, or otherwise disclose or use any and all information that does not identify an individual (or that has been modified to remove individual identification).

COOKIES, WEB BEACONS AND ONLINE ADVERTISING

  • What Are Cookies?
    Blaze Pizza and its agents use small text files called cookies, (collectively, “Cookies”). Cookies are small pieces of data that we and our agents place in your computer’s browser to store your preferences. Cookies are not themselves personally identifiable, but under certain circumstances, may be capable of identifying you as a person (in and of itself the information collected by these tools is Non-Personal information but could potentially be used in connection with other data to uniquely identify you as a user to enhance your experience while using the Online Services). A Cookie will typically contain the name of the domain (internet location) from which the Cookie has come, the “lifetime” of the Cookie (i.e. when does it expire), and a value, usually a randomly generated unique number.
  • Types of Cookies
    Each cookie performs one or more of the following functions: 

(a) Essential Cookies: These first party cookies allow you to use a feature of the Online Services, such as to stay logged in or make purchase.

(b) Analytics Cookies: These can be first party or third party cookies. Such cookies track information about how the Online Services are used so Blaze Pizza can make improvements and report on our performance. Blaze Pizza may also use such cookies to test new ads or features.

(c) Preference Cookies: These first party cookies store your Online Services preferences.  

(d) Ad Targeting Cookies: These third party cookies (also called “behavioral” or “targeted” advertising) are placed by advertising platforms or networks to deliver ads and track performance or to deliver ads based upon your activities. 

  • How We Use Cookies
    We use Cookies so that we can improve your online experience – for example, by remembering you when you come back to visit us, and making the content you see more relevant to you. Cookies also enable us to track online purchases made through the Online Services.
  • Your Control of Cookies
    Web browsers allow some control of most Cookies through the browser settings. To find out more about Cookies, including how to see what Cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org. Please understand, however, if you disable Cookies, some features of the Online Services may not work as well (or at all) for you.
  • Online Advertising
    We use Cookies and other technologies, such as pixel tags, web beacons, and clear GIF files, to help manage our online advertising program. These technologies may enable us (or third party advertising services we work with) to learn which advertisements bring users to the Online Services. They also may enable us (or third-party advertising services we work with) to track the actions of users online over time and across different web sites or platforms to measure statistics of our marketing efforts, and to deliver electronic advertisements that may be more relevant to individual consumers and that will improve the consumer experience. For information about how tracking works for online advertising purposes, and what happens when you elect a do-not-track option, visit http://www.aboutads.info/choices. In addition, some third party businesses may provide a mechanism to opt-out of their technology.  For more information about the opt-out process, visit the Network Advertising Initiative website, available at: http://www.networkadvertising.org/managing/opt_out.asp. At this time, the Online Services are not able to respond to do-not-track requests from browsers. 
  • Analytics 
    We also use third-party analytics such as Google Analytics to gather and analyze anonymous user information. Google Analytics is a web analytics service provided by Google, Inc. ("Google"), to collect information about use of the Online Services. Google may use cookies to collect information about your purchase history, the content you view, what websites you visit immediately prior to and after visiting the Online Services, and your system information and geographic information. The information generated by the Google cookies about your use of the Online Services will be transmitted to and stored by Google. The information collected by Google allows us to analyze the use of the Online Services, but does not identify you.


SOCIAL NETWORKING AND THIRD PARTY SITES

When you sign in or link to the Online Services through any social networking service, any information you supply (or have supplied) to us becomes subject to the privacy policy of that social network/service. We do not control, and are not responsible for, the privacy practices of such networks or services. You should consult the privacy policy of such networks/services. If you post information in a public forum it becomes public information. In addition, we may disclose your Personal Information in order to identify you to anyone to whom you send communications through the Online Services. The Online Services may provide links to other sites or services. If you use such other sites or services, check their privacy policies. We are not responsible for the privacy practices of any other site or service.

CALIFORNIA RESIDENTS

If you are a California resident, the following provisions prevail over any conflicting provisions in other sections of this Privacy Policy.

Under California Civil Code sections 1798.83-1798.84, also known as the “Shine the Light Law,” any of our users who are California residents are entitled to request and receive once a year, free of charge, a notice from us describing what categories of personal customer information (if any) we shared with third parties or corporate affiliates for their direct marketing purposes during the preceding calendar year. If applicable, the notice will identify the categories of information shared, the names and addresses of the third parties and affiliates with which information was shared. If you are a California resident and would like to request a copy of this notice, please submit a written request to the following address: Blaze Corporate Affairs, Blaze Pizza, LLC., 35 N. Lake Ave #710, Pasadena, CA  91101. In your request, please specify that you want a “California Privacy Rights Notice.” Please allow at least thirty days for a response.

In addition to the rights above, California residents have certain rights under the California Consumer Privacy Act.(“CCPA”). Please see below for our CCPA Privacy Notice:

We have collected the following categories (as defined by the CCPA) of Personal Information regarding California residents within the last 12 months from the sources listed below:

Category of Personal Information Collected

Sources of Personal Information

Identifiers, such as your name, address, phone number,
email address, date of birth or other similar identifiers.

 

  • You
  • Our service providers and agents who perform services on our behalf (“Vendors”)
  • Social Networks

 

Protected Classification Characteristics, such as age and gender

 

  • You
  • Social Networks

 

Commercial Information, such as shopping and purchase history.

 

  • You
  • Your browser or device

 

Internet/Network Information,such as device information, logs and analytics data.

 

  • Your browser or device

 

Geolocation Data, such as precise location information from your device or generated based on IP address.

 

  • Your browser or device

 

Sensory Information, such as audio recordings of phone calls with us, where permitted by law.

 

  • You

 

Inferences from Personal Information Collected, such as your preferences and your likelihood of interest in certain of our services

 

  • You
  • Your browser or device
  • Vendors

 

 

As described in the Use or Sharing of Personal Information section above, we share Personal Information with third parties for business purposes such as:

  • Audits and reporting relating to particular transactions and interactions, including online interactions, you may have with us or others on our behalf;
  • Detecting and protecting against security incidents, and malicious, deceptive, fraudulent or illegal activity, and prosecuting the same;
  • Debugging to identify and repair errors in our systems;
  • Short-term, transient use including contextual customization of ads;
  • Providing services on our behalf or on behalf of another, including maintaining or servicing accounts, providing customer service, fulfilling transactions, verifying identity information, processing payments, and other services;
  • Conducting internal research to develop and demonstrate technology;
  • Conducting activity to verify, enhance, and maintain the quality or safety of services or devices which we may own, control, or provide; and
  • Other business purposes described in the “Use or Sharing of Personal Information” Section.

 

 

If you are a California resident, you have certain rights related to your Personal Information, including:

  • The right to request that we disclose to you:
    • the specific pieces of Personal Information we have collected;
    • the categories of Personal Information we have collected about you;
    • the categories of sources from which the Personal Information is collected;
    • our business or commercial purpose for collecting or selling Personal Information; and
    • the categories of third parties with whom we share Personal Information.

 

  • The right to request that we delete the Personal Information we hold about you, unless the Personal Information is necessary for the us or our service providers to:
    • complete a transaction for which the Personal Information was collected, provide a good or service requested by the individual or otherwise perform a contract between us and the consumer;
    • detect security incidents;
    • protect against malicious, deceptive, fraudulent or illegal activity (or prosecute those responsible);
    • debug to identify and repair functionality errors;
    • exercise or ensure the right of another to exercise free speech or another legal right;
    • comply with the California Electronic Communications Privacy Act, which compels the production of or access to electronic communication information or electronic device information with a search warrant;
    • engage in research in the public interest (if the consumer has provided informed consent);
    • to enable solely internal uses aligned with the consumer's expectations given their relationship with us;
    • comply with a legal obligation;
    • otherwise use the information internally in a lawful manner compatible with the context in which the consumer provided it.

 

  • The right to opt-out of the sale of your Personal Information. We do not sell and, within the last 12 months, we have not sold Personal Information.

 

You may request to exercise these rights by:

 

We may limit our response to your rights request as permitted under applicable law. The right to disclosure and right to deletion are not absolute and are subject to certain exceptions. For instance, we cannot disclose specific pieces of Personal Information if the disclosure would create a substantial, articulable, and unreasonable risk to the security of the Personal Information, your account with us or the security of the business’s systems of networks.

As required under California law, please note that we will take steps to verify your identity before granting you access to information or acting on your request to exercise your rights. We may require you to provide your email address to verify your identity in response to exercising requests of the above type. You will, therefore, need access to your email account to receive our communications necessary to process your request. Please make sure to check your spam inbox to ensure these important communications are not missed.

Under California law, you may designate an authorized agent to make a request on your behalf. You may make such a designation by providing the agent with written permission to act on your behalf. We will require the agent to provide proof of that written permission. As permitted by law, we may require you to verify your own identity in response to a request, even if you choose to use an agent.

We may not discriminate against you because of your exercise of any of the above rights or any other rights, subject to the rights and the obligations under the CCPA, including by:

  • Denying you goods or services;
  • Charging different prices or rates for goods or services, including through the use of discounts, loyalty program, or other benefits or imposing penalties;
  • Providing you a different level or quality of goods or services; or
  • Suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services.

However, we may offer you certain financial incentives permitted by law that can result in different prices, rates, or quality levels. Any permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.

You may contact us with questions and concerns about our privacy policies or practices by contacting us using any of the methods listed in the "Contact Us" Section.

California Do Not Track

California Business & Professions Code Section 22575(b) (as amended effective January 1, 2014) provides that California residents are entitled to know how we respond to “Do Not Track” browser settings. However, we do not currently take actions to respond to Do Not Track signals because a uniform technological standard has not yet been developed.

CHILDREN

The Online Services are not intended for children under the age of 13. We will not knowingly collect any Personal Information from children under the age of 13. If we learn that we have obtained any Personal Information about a child under age 13, we will delete that information.

SECURITY

We strive to use reasonable safeguards to help prevent loss, misuse and unauthorized access, disclosure or modification of Personal Information provided or collected through the Online Services by employing appropriate physical, technological, and organizational measures. However, no system is perfect or can guarantee that unauthorized access or theft might not occur. If such an unfortunate event were to arise, upon learning of the event we will take immediate remedial action, including notifying you if there is any risk of significant harm to your Personal Information, or as required by Canadian and/or U.S. law.

RETENTION OF INFORMATION

Following termination or deactivation of any user account you may create, unless you request that your information be deleted by contacting us, we may retain your information for back-up, archival, legal and audit purposes, and to reactivate your account upon your request. We will only retain your information for as long as it is needed for purpose it was collected. In addition, we may retain and continue to use indefinitely all information contained in your communications to other users of the Online Services posted to public or semi-public areas of the Online Services after termination or deactivation of your user account.

MANAGING YOUR ACCOUNT INFORMATION AND COMMUNICATIONS PREFERENCES 

To update or correct your account information – or if you would like to stop receiving marketing communications from us via email or other methods – you may contact us at [email protected] or send a letter to us at Blaze Corporate Affairs, Blaze Pizza, LLC., 35 N. Lake Ave #710, Pasadena, CA  91101.

CHANGES AND UPDATES

We will notify you of changes to this Privacy Policy by posting the amended terms on the Online Services and providing any advance notice required by law. If you have provided us with your email address, we will also notify you of material changes to this Privacy Policy that affect your substantive rights by sending an email notifying you of such changes to the email address you most recently provided to us. We encourage you to keep the email address you provide to us current, and to promptly notify us of any changes to your email address, so that you may receive any notices we send to you regarding material changes to this Privacy Policy. If you do not agree to the new terms, you should stop using the Online Services and services, and if you are a registered user, you may cancel your account with us within the notice period we specify by contacting us at [email protected], and you will not be bound by the new terms. Otherwise, the new terms will take effect on the date listed in the notice we provide.